Job Description
POSITION SUMMARY
The Controls Scrum Master will facilitate Agile delivery for the global High Density Liquid Cooling (HDLC) controls application teams. This role will support multiple cross-functional teams across global locations, ensuring effective adoption of Scrum and Kanban methodologies while removing impediments to team productivity and delivery excellence. This position plays a critical role in the global organization, enabling teams to deliver high-quality controls applications while maintaining strong coordination with global Product Owners and technical leadership.
This position will be based onsite at Vertiv's Westerville (OH) location.
RESPONSIBILITIES
Agile Facilitation (40%)
* Scrum (NPDi): Facilitate daily stand-ups, sprint planning, reviews, retrospectives; coach on story estimation and Definition of Done
* Kanban (ETO): Establish boards and backlogs, enforce WIP limits, monitor lead/cycle time, optimize flow efficiency
* Drive continuous improvement through retrospectives and Agile best practices
Impediment Removal & Team Support (25%)
* Proactively identify and remove blockers; escalate organizational issues
* Coordinate cross-team dependencies and resource needs
* Maintain and propose tools, and generate metrics dashboards
* Support onboarding and knowledge transfer between Mexico and US teams
Stakeholder Communication (20%)
* Provide sprint status updates and delivery risk reports
* Coordinate with Scrum Masters in other regions and functional areas
* Support Product Owner in multi-team backlog management
* Facilitate demos and sprint reviews with Product Line stakeholders
Team Development & Coaching (15%)
* Coach teams on Agile principles, Scrum values, and Kanban practices
* Foster collaboration, transparency, and continuous improvement of culture
QUALIFICATIONS
Experience:
* 3+ years as Scrum Master/Agile Coach in software development
* 5+ years total in software development, project management, or technical program management
* Preferred: Embedded systems, firmware, or controls development experience
Certifications:
* Preferred: Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II)
* Preferred: Kanban Management Professional (KMP), SAFe Scrum Master (SSM)
Skills:
* Expert facilitation and Agile coaching abilities
* Strong communication
* Experience with Agile/Scrum tools
* Metrics-driven (velocity, burndown, lead time analysis)
* Comfortable with distributed teams across time zones
Personal Attributes:
* Servant leadership mindset; puts team needs first
* Empathy and active listening; builds trust
* Resilience under pressure; maintains team morale
* Cultural sensitivity in multicultural environments
PHYSICAL & ENVIRONMENTAL DEMANDS
* Required to work in the office, hours may vary but early morning availability is preferred due to time zone difference
TIME TRAVEL REQUIRED
* 10% including international travel
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
* Customer Focus
* Operational
Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc4Nzk2LjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t