HOTEL BREAKFAST ATTENDANT
Job Title: Breakfast Attendant
Hotel/Department: Front Office
Reports To: Guest Service Manager / General Manager
FLSA Status: Nonexempt
Job Description Summary:
The following reflects management's definition of essential functions for this job but does not restrict the tasks
that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due
to reasonable accommodation or other reasons.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Attend training classes that are scheduled by the hotel
- Maintain the level of service standards and adhere to these as establish by the franchise/hotel and/or company
- Practice personal hygiene as per set rules and regulations
- Greet and seat guest in a professional, courteous and friendly manner, whenever the designated colleague (host/hostess) is unable to do so
- Ensure correct order taking from the guest(s)
- Receive payment for all items served
- Properly account for service by following all established bookkeeping policies and procedures
- Suggest sell special and/or featured items, thus increasing the average check
- Ensure timely and correct delivery or ordered items
- Handle all guest complaints immediately; inform Supervisor and/or Manager when necessary
- Thank guest upon departure and invite them to return
- Perform side-work as assigned
- Maintain stations in a clean and orderly fashion
- Assist other colleagues when not busy
- Attend department meetings whenever scheduled
To apply to this position, email your resume with the subject "Hotel Breakfast Attendant" to Terri.Lay@saphotels.com or call 740-392-1900