Job Description

Operations Coodinator

+ Job Summary

Responsible for assisting in the Lead Operations Manager in repair and maintenance of all facility equipment, dasher boards, ice resurfacer, ice edger, and overall facility maintenance. Responsible for Front of House day-to-day needs and management of staff and assisting guests. Reports directly to the General Manager (or Assistant General Manager in General Manager’s absence) and to Lead Operations Manager if task demands

+ Essential Job Functions

Works with Lead Operations Manager to ensure ice plant, ice resurfacer, and facility are operating optimally

Train and supervise staff, including Front of House, Back of House and Ice Resurfacer Drivers

Assist with special arena programming such as Skating for Schools and Adult Beginner League or as otherwise assigned by General Manager

Follow daily checklist of operational item needs including but not limited to: restocking, completing orders, skate

sharpening, point of sale monitoring, event set-up, and provide customer service

Maintain parking lot, walkways, fenced areas, wall banners, players benches, snack bar equipment, or other facility equipment as needed

Other duties as requested or assigned by General Manager, Assistant General Manager, or Lead Operations Manager

+ Education and Experience

High School Diploma or GED required

Valid Driver’s License required

One to two (1-2) years of progressively responsible experience in the occupational field, sufficient to understand the major duties of the position, and to be able to answer questions and resolve problems. Relevant experience and/or skills may include: ice arena experience, ice resurfacer operating experience, skate sharpening, janitorial experience, and facility maintenance

ServSafe Certification - Manager Certification in Food Protection or Person in Charge Certification preferred or ability to obtain within 6 months of accepting position

+ Compensation and Benefits

Position is part-time, 25-30 hours a week

Not eligible for overtime pay. Any hours above regular schedule will be compensated at the regular hourly rate

No benefits are available for this position

+ Working Conditions

Working Conditions Details

Hours of work Part-time, 25-30 hours a week flexible and variable. Shifts are between 10:00am-

3:00pm (day shift) 3:00pm-12:00am (evening shift) Monday - Friday, but variable

weekend hours are required through high season. Hours may exceed 30 during

high volume weekends and holiday times

Overtime expectations As needed

Work environment Ice arena, ice plant areas. Temperatures are in 30s and 40s most times.

Slippery/icy/wet conditions

Travel requirements None

On-call responsibilities As needed

Special conditions or requirements

Able to lift up to 50lbs, standing, lifting, and ability to work early mornings, evenings and/or weekends

+ Workplace Policies and Agreements

Newark Sport and Event Commission DBA Lou & Gib Reese Ice Arena reserves the right to change this job description as conditions change

New hire paperwork, including a confidentiality agreement, telephone policy, and technology policy shall be reviewed, completed, and submitted upon offer of employment

Any applicable training or orientation that will be provided to ensure compliance with these policies or agreements

+ Acknowledgement

I have read and understand the above position description and accept the position, the agreed upon compensation and conditions as indicated. I agree to fulfill all requirements necessary for the performance of all job segments as described. By example, in performance, through behavior, and in interaction with other employees and guests, I will further the goals and objectives of Newark Sport and Event Commission and make a positive contribution to the success potential of Lou & Gib Reese Ice Arena.